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Frequently Asked Questions

Have a question about our replacement windows, replacement doors or vinyl siding? See below for answers for answers to some of the questions we hear most from customers. Don’t see what you’re looking for? Do not hesitate to call our D.C. window showroom today to speak with one of our friendly, knowledgeable staff members.

When I get new windows installed by Window World, what happens to the old ones?
After installing your new replacement windows we remove every bit of debris from your property and dispose of it properly. If you wish to keep your old windows, glass or storm windows, please notify the installer as soon as he arrives for your installation.

What does the phrase “Any Size, Installed” by Window World mean?
The term “Any Size” refers to any size replacement double hung window our manufacturer will construct. Currently this is a minimum width and height of 15″ X 26″ and a maximum of 48″ X 78″. “Installed” refers to the removal of a basic double-hung wooden window and installing your new Window World double hung replacement window, using the existing wooden stops.

Window World window detailWhat company makes Window World’s windows?
The windows are manufactured by Associated Materials Incorporated (AMI). AMI was founded in 1947 and is one of the largest replacement window manufacturers in the world.

Where are Window World’s windows manufactured?
The Associated Materials facility is located in Akron, Ohio.

What Payment Methods & Financing options are available from Window World?
That’s a great question. Contact us for more details on this subject.

Will my new Window World windows be installed from the inside of my house or outside?
The majority of our replacement windows are installed from the inside. In some situations it may be necessary to install from the outside.

Does Window World install replacement windows all year? If so, will I lose a lot of heat/cooling during the installation?
Window World installs replacement windows year-round. A standard install will take only one day. Our installers install one window at a time and are trained to do what ever necessary to minimize heating/cooling loss. The energy savings from the new windows will recover any additional costs incurred within a few days.

Kitchen garden windowHow can I prepare my house to make the installation process for my replacement windows as easy as possible?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

How long does it usually take for Window World to install new windows?
Your replacement windows will be installed within 4-8 weeks from the date that the final measurements are taken. The type of replacement window being installed and type being removed help determine the amount of time needed to install your replacement windows. On average each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

View outside a homeWhat type of warranty is available for Window World’s windows?
All of our Window World replacement windows come with a limited lifetime warranty. However a double lifetime “transferable”, lifetime glass breakage, lifetime seal failure, and installation warranties are available. Contact us for more details.

What do I do if a problem occurs with my new Window World windows?
In the rare occasion that you do have a problem with your Window World replacement windows, we recommend that you visit our “SERVICE/WARRANTY” section of our corporate website. Most of the issues encountered by our customers are easily corrected and don’t necessarily mean that there is a problem with your window. This website contains a number of easy tutorials to aid you in correcting most of these issues. Please take a moment to read this information as some of it may be valuable for the care of your new replacement windows.

If after trying the repair guides your issue is still not resolved, this website will guide you to complete specific forms which will aid us in getting the parts you need. Finally, you can of course email us or contact us via phone.

Have a question we didn’t answer here? Contact us today to discuss specifics with our knowledgeable staff!